Frequently Asked Questions

Specialcatalogue specializes in website development for small businesses. We offer custom website design, e-commerce solutions, mobile optimization, SEO services, website maintenance, and brand identity development. Our goal is to provide comprehensive digital solutions that help your business grow online.

Project timelines vary based on complexity. A starter website typically takes 2-3 weeks, while more complex business websites may take 4-6 weeks. E-commerce solutions usually require 6-8 weeks. We provide a detailed timeline during the consultation phase and keep you updated throughout the process.

No technical knowledge is required. We build websites with user-friendly content management systems that make it easy to update text, images, and pages. We also provide training and documentation to help you manage your website confidently. Our support team is always available if you need assistance.

Absolutely. Every website we create is fully responsive and optimized for all devices, including smartphones, tablets, and desktop computers. We test thoroughly across different screen sizes and browsers to ensure a great experience for all your visitors.

Our starter package begins at $1,499, business websites at $2,999, and e-commerce solutions at $4,999. The final cost depends on your specific requirements, features, and customization needs. We provide detailed quotes after understanding your project scope during the free consultation.

Specialcatalogue accepts bank transfers, credit cards, and PayPal. We typically require a 50% deposit to begin work, with the remaining balance due upon project completion. Payment plans are available for larger projects.

Yes, websites require hosting and domain registration, which typically cost $10-30 per month depending on your needs. Optional maintenance packages are available starting at $99 per month, which include updates, backups, security monitoring, and technical support.

We work closely with clients to ensure satisfaction at every stage. If you're not happy with the initial designs, we'll revise them until you're satisfied. Once development begins, deposits are non-refundable, but we guarantee to deliver a website that meets the agreed specifications.

We use modern, industry-standard technologies including HTML5, CSS3, JavaScript, and popular content management systems. Our technology choices depend on your project requirements, ensuring we select the best tools for optimal performance, security, and scalability.

Security is a top priority at specialcatalogue. All websites include SSL certificates for encrypted connections, regular security updates, secure hosting, and protection against common vulnerabilities. We follow industry best practices to keep your website and customer data safe.

Yes, all our websites include basic SEO optimization such as proper meta tags, semantic HTML, fast loading speeds, and mobile responsiveness. We also offer advanced SEO services including keyword research, content optimization, and ongoing SEO management to improve your search rankings.

Yes, we build websites with content management systems that allow you to easily update content, add new pages, upload images, and manage your site. We provide comprehensive training and documentation. If you prefer, we also offer content update services as part of our maintenance packages.

Specialcatalogue offers email and phone support during business hours. We respond to inquiries within 24 hours on weekdays. For clients with maintenance packages, we provide priority support, regular updates, backups, and proactive monitoring to prevent issues before they occur.

We provide a 30-day warranty after launch to fix any bugs or issues at no additional cost. For ongoing peace of mind, our maintenance packages include regular backups and quick issue resolution. We're committed to keeping your website running smoothly.

Absolutely. We can redesign and modernize your existing website while preserving your content and improving functionality. We'll analyze your current site, identify areas for improvement, and create a fresh, modern design that better serves your business goals.

Yes, we provide comprehensive training on how to manage your website. This includes video tutorials, written documentation, and live training sessions. We ensure you feel confident managing your content and making updates independently.